Everything you need to know about how GoGet works should be found in the list below. If you have a question that's not on here, please contact us.

Applying

Who can become a GoGet member?

How long does it take to become a member?

Do I have to apply online?

I have a foreign driver's licence. Can I still join?

Any special deals for businesses or organisations?

Do you offer household or family memberships?

General

How does the insurance work?

What type of cars do you have?

How far in advance can I book a car?

Can I use GoGet cars in other cities?

Will a car be available when I want one?

What happens if I return the car late?

Does the car come with babyseats?

Are there roof racks on the cars?

What happens if I get a parking ticket or speeding fine?

Can I smoke in the car?

Can I take my pet in the car?

Using the cars

What's the shortest time I can book a car for?

What's the longest time I can book a car for?

Are GoGet cars automatic or manual?

Can someone who is not a GoGet member drive a GoGet car?

Can a member drive a GoGet car during another member's booking?

Can I make a one-way trip?

Where are the cars located?

How do I get into the cars?

How do I get the keys?

Billing and Fees

Who pays for petrol?

Who pays for tolls?

How much does it cost?

How do I pay?

Are there any other charges?