Everything you need to know about how GoGet works should be found in the list below. If you have a question that's not on here, please contact us.

TOP FAQs

Who pays for petrol?

Who pays for tolls?

How far in advance can I book a car? 

How much does it cost?

How do I get the keys? 

What's the shortest time I can book a car for?

What's the longest time I can book a car for? 

What happens if I return the car late? 

Will a car be available when I want one? 

Are there any other charges?

Can I make a one-way trip? 

Apply

Who can become a GoGet member?

How long does it take to become a member?

Do I have to apply online?

I have a foreign driver's licence. Can I still join?

Any special deals for businesses or organisations?

Do you offer household or family memberships?

General

How does the insurance work?

What type of cars do you have?

Can I use GoGet cars in other cities?

Does the car come with babyseats?

Are there roof racks on the cars?

What happens if I get a parking ticket or speeding fine?

Can I smoke in the car?

Can I take my pet in the car?

Using the cars

Are GoGet cars automatic or manual?

Can someone who is not a GoGet member drive a GoGet car?

Can a member drive a GoGet car during another member's booking?

Where are the cars located?

How do I get into the cars?

Billing and Fees

How do I pay?