What if I get in an accident?
If you are in an accident, call GoGet straight away on 1300 769 389 – if it’s outside business hours, just put in your membership number and password to speak to our emergency operator. You must also report the accident to police and get a police report number if:
- Any car has to be towed away
- Either driver failed to give details to the other
- Someone was injured
- You suspect drugs or alcohol were involved
Each GoGet car contains a “Collision or Damage Report” form in the car’s logbook. Fill this out with as much information as you can, including the names and addresses of any third parties or witnesses who could give information. You will also have to give a written description of the accident and the damage.
Following an accident, GoGet will deduct the damage cover from your credit card immediately. Once our insurers have investigated the damage, you will be refunded if you are deemed to be not at fault. You will not normally have to pay more than the damage cover. However, if for some reason GoGet’s damage cover policy does not cover the damage (for instance, because you have driven while affected by alcohol) you may have to pay the full cost of car repair or replacement and for claims made by other people in the accident.